Privacy Policy

Last updated: 2025

At Soltan Store, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from https://soltan.store.

1. Information We Collect

We may collect the following types of personal information:

  • Name, billing and shipping address
  • Email address and phone number
  • Payment information (processed securely by third-party providers)
  • Order history and customer support communications
  • Technical data such as IP address, browser type, and device information

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and important service communications
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Performance of a contract
  • Legal obligations
  • Legitimate business interests
  • Your consent (where applicable)

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties such as:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and analytics providers

All third parties are required to respect the security of your data.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. International Transfers

If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with data protection laws.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: support@soltan.store
Location: London, United Kingdom